GuestBook

Photo by Stas Ostrikov on Unsplash

For apartment communities, HOAs & property managers

Your office answers residents for you.

Turn your tenant welcome packet into a digital resident handbook residents text for instant answers — so the office stops fielding the same trash-day and gym-hours calls all day.

Set up your resident assistant

Free to set up · no card needed

See plans →
  • No app for guests to download
  • Set up in minutes, per property
  • Answers in seconds, 24/7
  • Works in any language
24/7resident answers without ringing the office
1

Drop your handbook

Upload the resident handbook or welcome packet you already hand out. No new tool to learn.

2

It learns your community

Amenity Wi-Fi, trash days, gym hours, parking, maintenance — all read into a private agent.

3

Residents just ask

One link in every unit. The community answers anything, in your voice, day or night — without ringing the office.

See it live

Your existing handbook, answering residents in real time.

1

Upload your existing manual

Just the resident handbook or welcome packet you hand out today — drop it in once.

Maple Court Apartments — resident handbook.pdf

GuestBook is reading it… 0 facts so far

You write nothing new. Every answer your guests get below comes straight from this manual.

9:41

Maple Court Apartments

AI concierge · always on

Reading the manual…

Ask Maple Court Apartments anything…

Why not just the welcome packet?

The move-in packet was outdated before the boxes were unpacked.

A printed handbook gets stuffed in a drawer, and the office spends all day fielding the same calls — trash days, gym hours, how to report a leak. Update the pool hours or a vendor and every packet is suddenly wrong. A scannable code never is.

The move-in packet
  • Skimmed once on move-in day, then lost in a kitchen drawer
  • The office answers the same trash-day and gym-hours calls all day
  • Out of date the moment pool hours or a vendor changes
  • One packet per unit — and never the version anyone kept
A GuestBook code
  • Always current — nothing to reprint, redistribute, or misplace
  • Residents self-serve from their own phone, day or night
  • Update it once and every unit has the new answer instantly
  • Fewer routine calls, so the office gets its day back — in any language

Behind the scenes

One simple dashboard to run every property.

Add a propertyin seconds, drop in its manual, and watch the questions roll in. Click around — it's the real thing.

Your properties

3 properties · 460 questions answered this month

Maple Court Apartments

Austin, TX

● Live
528 questions2 files

Cedar Ridge HOA

Raleigh, NC

● Live
274 questions3 files

The Foundry Lofts

Denver, CO

Draft
0 questions0 files
Auto-demo — click anywhere to take over

Loved by hosts

Less repeating yourself. Happier guests.

The front office used to lose half the day to trash-day and gym-hours calls. Residents scan the code now and the phone finally went quiet.
Dana R.Property manager, Austin
We uploaded the welcome packet we hand out at move-in. Same info, except residents actually use it because it answers back.
Marcus T.HOA board member, Raleigh
When the pool hours changed, I updated one line and every unit had the right answer that minute. No reprinting, no angry emails.
Priya N.Community manager, Denver

Pricing

Pricing that scales with your guests.

Every plan includes a generous batch of answered questions each month. A quiet property stays at its minimum; a busy one pays just a cent per question beyond that.

Solo

A single property.

$10/ month

1 property

Includes 1,000 answered questions

then 1¢ per question after

Get started
  • Printable QR display cards
  • PDF, DOCX, CSV & text files knowledge base
  • Question analytics
  • Your own shareable link
Most popular

Basic

A few properties.

$20/ month

Up to 3 properties

Includes 2,000 answered questions

then 1¢ per question after

Get started
  • Everything in Solo
  • Full analytics & exports
  • Custom branding
  • Priority email support

Pro

For high volume & teams.

$99/ month

Up to 25 properties

Includes 9,900 answered questions

then 1¢ per question after

Get started
  • Everything in Basic
  • Team members & roles
  • API access
  • Dedicated support

Enterprise

For chains and high-volume hosts.

26+ properties, or 30k+ questions/month

  • Everything in Pro
  • Custom pricing & terms
  • Dedicated onboarding
  • SLA & priority support
Let's talk

You pay your monthly minimum or your question usage — whichever is greater. A quiet property stays at the minimum; a busy one with thousands of guest questions pays for what it uses. We rate-limit each propertyso bots can't run up your bill.

Questions, answered

Everything you might be wondering.

How long does it take to set up?
About five minutes. Upload the resident handbook or welcome packet you already hand out — there's nothing new to write. Residents can start asking right away.
Do residents need to download an app?
No. Residents scan the code or tap the link and start asking — it opens in any phone's browser. Nothing to install, no portal login to remember.
What if amenity hours, vendors, or rules change?
Update it once and every unit has the new answer instantly. No reprinting packets or chasing down old copies.
What file types can I upload?
PDF, Word docs, or plain text — including the handbook or welcome packet you already use. Have several? Drop them all in and they're combined into one set of answers.
Can a resident misuse it or get a wrong answer?
It answers only from what you upload and stays in your community's voice. If something isn't covered — or it's an emergency like a leak — it points residents to the right office or after-hours line instead of guessing.
Is resident information private?
Your handbook powers only your community's guestbook — it's never shared with other properties or used to answer for anyone else. Residents see answers, never your files.

Give residents answers, and give your office its day back.

Free to set up · no card needed · live in minutes