GuestBook

Photo by Cory Bjork on Unsplash

For boutique hotels, inns & B&Bs

Your front desk, open around the clock.

Replace the in-room binder with a digital in-room compendium guests text for instant answers — so the desk fields fewer calls and every room feels staffed at 2 a.m.

Put your front desk online

Free to set up · no card needed

See plans →
  • No app for guests to download
  • Set up in minutes, per property
  • Answers in seconds, 24/7
  • Works in any language
24/7front-desk answers in every room
1

Drop your directory

Upload the in-room guest directory PDF you already maintain. No new system to learn.

2

It learns your property

Wi-Fi, breakfast, check-out, the spa, local tips — all read into a private agent.

3

Guests just ask

One link in every room. Your property answers anything, in your voice, around the clock.

See it live

Your existing directory, answering guests in real time.

1

Upload your existing manual

Just the in-room directory you print today — drop it in once.

The Marlowe Inn — guest directory.pdf

GuestBook is reading it… 0 facts so far

You write nothing new. Every answer your guests get below comes straight from this manual.

9:41

The Marlowe Inn

AI concierge · always on

Reading the manual…

Ask The Marlowe Inn anything…

Why the in-room binder needs replacement

The in-room directory has had a rough year.

A printed directory gets worn, coffee-ringed, and handled by every guest who checks in — and it's out of date the second your breakfast hours change. A scannable code never is.

The in-room binder
  • Dog-eared, coffee-ringed, and faded by season three
  • Handled by every guest who passes through the room
  • Out of date the moment your hours or Wi-Fi change
  • One copy per room, reprinted by hand each time
A GuestBook code
  • Always crisp — nothing to wear out, tear, or stain
  • Touch-free: guests scan from their own phone
  • Change it once and every room is instantly current
  • On every phone, in any room, in any language

Behind the scenes

One simple dashboard to run every property.

Add a propertyin seconds, drop in its manual, and watch the questions roll in. Click around — it's the real thing.

Your properties

3 properties · 460 questions answered this month

The Marlowe Inn

Charleston, SC

● Live
486 questions2 files

Cedar & Vine B&B

Healdsburg, CA

● Live
203 questions1 file

Harborview Boutique Hotel

Portland, ME

Draft
0 questions0 files
Auto-demo — click anywhere to take over

Loved by hosts

Less repeating yourself. Happier guests.

After-hours calls about Wi-Fi and breakfast hours dropped off a cliff. Guests scan the in-room code and get the answer without dialing zero.
Dana R.General manager, boutique inn
We uploaded the directory we were already printing for every room. Now it's current everywhere the moment we change a thing.
Marcus T.Innkeeper, Healdsburg
Our overnight staff used to get the same five questions all night. Now the code handles them and they focus on actual guests.
Priya N.Front-desk lead, Charleston

Pricing

Pricing that scales with your guests.

Every plan includes a generous batch of answered questions each month. A quiet property stays at its minimum; a busy one pays just a cent per question beyond that.

Solo

A single property.

$10/ month

1 property

Includes 1,000 answered questions

then 1¢ per question after

Get started
  • Printable QR display cards
  • PDF, DOCX, CSV & text files knowledge base
  • Question analytics
  • Your own shareable link
Most popular

Basic

A few properties.

$20/ month

Up to 3 properties

Includes 2,000 answered questions

then 1¢ per question after

Get started
  • Everything in Solo
  • Full analytics & exports
  • Custom branding
  • Priority email support

Pro

For high volume & teams.

$99/ month

Up to 25 properties

Includes 9,900 answered questions

then 1¢ per question after

Get started
  • Everything in Basic
  • Team members & roles
  • API access
  • Dedicated support

Enterprise

For chains and high-volume hosts.

26+ properties, or 30k+ questions/month

  • Everything in Pro
  • Custom pricing & terms
  • Dedicated onboarding
  • SLA & priority support
Let's talk

You pay your monthly minimum or your question usage — whichever is greater. A quiet property stays at the minimum; a busy one with thousands of guest questions pays for what it uses. We rate-limit each propertyso bots can't run up your bill.

Questions, answered

Everything you might be wondering.

How long does it take to set up?
About five minutes. Upload the in-room guest directory or B&B guest book you already maintain — there's nothing new to write. A QR code is ready to drop into every room right away.
Do guests need to download an app?
No. Guests scan the in-room code or tap the link and start asking — it opens in any phone's browser. Nothing to install, no account to create.
What happens when our hours or rates change?
Update it once and every room is instantly current. No reprinting directories or swapping binders room by room.
What file types can I upload?
PDF, Word docs, or plain text — including the directory you already print. Have multiple files? Drop them all in and they're combined into one set of answers.
Can a guest ask something that isn't in the directory?
It answers from your directory and stays in your property's voice. If something isn't covered, it points guests to the front desk instead of guessing.
Is our guest information private?
Your directory powers only your property's guestbook — it's never shared with other hotels or used to answer for anyone else. Guests see answers, never your files.

Give every room a front desk that never sleeps.

Free to set up · no card needed · live in minutes