Photo by JIRAN FAMILY on Unsplash
For coworking spaces & modern offices
Answer every member question without lifting a finger.
Turn your coworking member handbook into a private FAQ chatbot that answers Wi-Fi, room booking, and access questions instantly — so your front desk stays free for real work. No app, just a link.
- No app for guests to download
- Set up in minutes, per location
- Answers in seconds, 24/7
- Works in any language
Drop your handbook
Upload the member handbook or house rules you already wrote. No new tool to learn.
It learns your space
Wi-Fi, access codes, room booking, kitchen perks — all read into a private agent.
Members just ask
One link by the door. Your space answers anything, day or night — no staff ping required.
See it live
Your existing handbook, answering members in real time.
Upload your existing manual
Just the handbook or house rules you onboard members with today — drop it in once.
The Hatch — member handbook.pdf
GuestBook is reading it… 0 facts so far
You write nothing new. Every answer your guests get belowon the right comes straight from this manual.
The Hatch
AI concierge · always on
Why not just a handbook?
The laminated rules sheet by the door has had a rough year.
A printed sheet gets curled, scuffed, and handled by everyone who walks in — and it's out of date the second the Wi-Fi changes. Meanwhile the same questions pile up in #general and on your community manager's desk. A scannable code never wears out and never goes stale.
- Curled at the corners and scuffed by the front-door traffic
- The same five questions clog #general and interrupt your community manager
- Out of date the moment the Wi-Fi or door code changes
- One copy taped to one wall — useless from the third floor
- Always crisp — nothing to curl, scuff, or replace
- Members self-serve, so staff stay heads-down on real work
- Change it once and every card is instantly current
- On every member's phone, on any floor, in any language
Behind the scenes
One simple dashboard to run every location.
Add a locationin seconds, drop in its manual, and watch the questions roll in. Click around — it's the real thing.
Loved by hosts
Less repeating yourself. Happier guests.
“The same five questions used to bounce around #general all day. Now members just scan the code by the door and get an answer — my afternoons are mine again.”
“Onboarding new members went from a 20-minute tour to 'scan this and ask it anything.' It already knows our room-booking rules better than I do.”
“We changed the door code and the Wi-Fi in one spot and every floor was current instantly. No reprinting laminated sheets that nobody reads.”
Built for every space
One guestbook, every kind of place.
Whoever walks through the door — guests, residents, members, or visitors — gets answers in your voice.
Short-term rentals
House manuals that answer guests instantly.
Hotels & B&Bs
Front-desk answers in every room, 24/7.
Property management
Resident handbooks that never go stale.
Coworking & offices
Member FAQs, codes, and perks on tap.
Event venues
Vendor and guest logistics, all in one link.
Weddings
Skip the wedding website — guests scan & ask.
Pricing
Pricing that scales with your guests.
Every plan includes a generous batch of answered questions each month. A quiet location stays at its minimum; a busy one pays just a cent per question beyond that.
Solo
A single location.
1 location
Includes 1,000 answered questions
then 1¢ per question after
- Printable QR display cards
- PDF, DOCX, CSV & text files knowledge base
- Question analytics
- Your own shareable link
Basic
A few locations.
Up to 3 locations
Includes 2,000 answered questions
then 1¢ per question after
- Everything in Solo
- Full analytics & exports
- Custom branding
- Priority email support
Pro
For high volume & teams.
Up to 25 locations
Includes 9,900 answered questions
then 1¢ per question after
- Everything in Basic
- Team members & roles
- API access
- Dedicated support
Enterprise
For chains and high-volume hosts.
26+ locations, or 30k+ questions/month
- Everything in Pro
- Custom pricing & terms
- Dedicated onboarding
- SLA & priority support
You pay your monthly minimum or your question usage — whichever is greater. A quiet location stays at the minimum; a busy one with thousands of guest questions pays for what it uses. We rate-limit each locationso bots can't run up your bill.
Questions, answered
Everything you might be wondering.
How long does setup take?
Do members have to download an app?
What does it cost?
How do I update info when something changes?
What if a guest or non-member misuses it?
Is our space's information kept private?
Give your space a front desk that never clocks out.
Free to set up · no card needed · live in minutes