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Terms of Service

Last updated: May 28, 2026

These Terms of Service (“Terms”) are a binding agreement between you and Money Game Ventures, LLC(“Money Game Ventures,” “we,” “us,” or “our”) governing your use of GuestBook(the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

GuestBook lets a host upload reference content (such as a manual, handbook, or FAQ) and publish an AI-powered chat that their guests, residents, members, or visitors can ask questions of. We may add, change, or remove features over time.

2. Eligibility and accounts

  • You must be at least 18 and able to form a binding contract.
  • You are responsible for the accuracy of your account information and for keeping your credentials secure. You are responsible for activity under your account, including by any teammates you invite.
  • You must provide a valid email address that you control.

3. Subscriptions, billing, and usage

  • Paid plans are billed through our payment processor (Stripe). Each plan includes a monthly allowance of answered questions; usage beyond the allowance is billed at the per-question rate shown at checkout.
  • Subscriptions renew automatically each billing period until canceled. You can cancel from your billing settings; cancellation takes effect at the end of the current period.
  • Fees are exclusive of taxes, which you are responsible for. Except where required by law, payments are non-refundable and there are no refunds or credits for partial periods or unused allowance.
  • We may change pricing or plan features on a prospective basis with notice; changes apply to the next billing period.

4. Your content

You retain ownership of the content you upload (“Your Content”). You grant us a non-exclusive, worldwide license to host, process, and use Your Content solely to operate and provide the Service, including sending relevant portions to our AI provider to generate answers. You represent and warrant that:

  • You have the rights necessary to upload Your Content and grant this license;
  • Your Content does not infringe others’ rights or violate any law, and you have the right to share any third-party or confidential information it contains;
  • You are responsible for what your space tells your guests, and for reviewing and curating the knowledge it draws on.

5. AI answers — no warranty of accuracy

Answers are generated by AI from the content you provide and may be inaccurate, incomplete, or out of date. They are not professional advice. You are responsible for the answers your space gives your guests, and you should verify anything important. The Service is not a substitute for emergency, medical, legal, financial, or other professional services.

6. Acceptable use

You agree not to, and not to permit anyone to:

  • Upload unlawful, infringing, or harmful content, or content you lack the rights to;
  • Use the Service to harass, deceive, or harm others, or to collect data about individuals without a lawful basis;
  • Probe, scrape, overload, reverse engineer, or circumvent the Service’s security, rate limits, or access controls;
  • Resell or provide the Service to third parties except as intended (publishing a guest chat for your own spaces); or
  • Use the Service to build a competing product.

7. Guests

Guests interact with a host’s published chat. As a host, you are responsible for your relationship with your guests, including any notices or consents required for the questions and optional email addresses they submit. Our handling of that information is described in our Privacy Policy.

8. Our intellectual property

The Service, including its software, design, and trademarks (including “GuestBook”), is owned by Money Game Ventures, LLC and its licensors and is protected by law. These Terms grant you a limited, revocable, non-transferable right to use the Service; we reserve all rights not expressly granted.

9. Third-party services

The Service relies on third-party providers (for AI, hosting, storage, payments, background processing, and email). Your use may also be subject to their terms, and we are not responsible for third-party services.

10. Suspension and termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, fail to pay, or use the Service in a way that risks harm to others or to us. On termination, your right to use the Service ends; certain provisions survive (including ownership, disclaimers, limitation of liability, and indemnification).

11. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that answers will be accurate.

12. Limitation of liability

To the maximum extent permitted by law, Money Game Ventures, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Our total liability for any claim relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the 12 months before the claim, or (b) US $100.

13. Indemnification

You will defend, indemnify, and hold harmless Money Game Ventures, LLC from claims, damages, and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service, your interactions with your guests, or your breach of these Terms.

14. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The state and federal courts located in Delaware will have exclusive jurisdiction over disputes, and you consent to venue there, except that either party may seek injunctive relief in any court of competent jurisdiction. Before filing a claim, you agree to first contact us to attempt to resolve it informally.

15. Changes to these Terms

We may update these Terms from time to time. We will revise the “Last updated” date and, for material changes, provide additional notice where appropriate. Continued use after changes take effect means you accept the updated Terms.

16. Miscellaneous

These Terms and our Privacy Policy are the entire agreement between you and us regarding the Service. If any provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures due to events beyond our reasonable control.

17. Contact

Questions about these Terms? Contact Money Game Ventures, LLC at info@moneygameventures.com.